faq

PAYMENT AND DEPOSIT

full payment is required to confirm our signature cakes and all sweet treats

for bespoke cakes Once You Have Finalised Design Details We Will Provide You With A Quotation.  Quotations Are Valid For 28 Days And Are Secured By Receipt Of Deposit. we Require a £50 deposit to confirm your order we can Not Guarantee your order unless this is done and Priority will be given to others. payment is done by bank transfer only prior to collection day

HOW SHOULD I TRANSPORT MY CAKE

all our cakes come In A Strong And Secure Corrugated food safe Box either  a 10/12 inch high or larger box depending on what cake size you order * please make sure your vehicle is Capable of taking this size box  

Transporting cakes : Keep the cake box on the floor of your car  boot and make sure the air conditioning is on. Before transporting, please ensure the cake is well refrigerated especially in warm conditions

  • do not hold the cake in your lap whilst driving this may cause buttercream cakes to melt

  • do not have the box at a slanted angle it MUST be on a flat Surface the car floor or boot with ac on

  • and lastly drive as if you have a new born baby in the car no sharp turns no harsh breaking

DO YOU HAVE A SHOPFRONT THAT I CAN VISIT?

Unfortunately we do not have a shopfront for everyday sales. We are currently working on this and hopefully will be bringing you more awesome bakes to bespoke cafes .

HOW TO SERVE CHEESECAKE

Cheesecakes are best served at room temperature but is entirely dependent on preference

Remove cheesecake from the fridge 1 hour before eating allow to get to room temperature, use a warm sharp knife to cut, clean knife with paper napkin after every cut to ensure a pristine slice

If frozen defrost cheesecake in the fridge for 24 hours, Remove cheesecake from the fridge 1 hour before eating allow to get to room temperature use a warm sharp knife to cut, clean knife with paper napkin after every cut to ensure a pristine slices

 

HOW TO SERVE CAKE

For Cake out the fridge allow to get to room temperature cut with a sharp knife, clean knife with paper napkin after every cut to ensure a clean slice every time

 

Do you make cakes for special diets

Unfortunately At The Moment All Paddy Cake Bakes Contain Eggs, Diary And Wheat. Some Favours Contain Nuts. All Our Products Are Made In A Kitchen With Equipment That Has Come In Contact With Nuts.

WHAT IF I AM AFTER A FLAVOUR THAT IS NOT LISTED ON YOUR WEBSITE?

At Paddy Cakes, we love to experiment. Please let us know if you are after a flavour that is not listed on our website and we will try our best to help you out.

CHANGES TO ORDER 

It happens. We understand. What we do ask is you try to keep all changes prior to the 14 days leading up to delivery or collection. Customers will be notified of any price changes in regards to changes, before they are confirmed please click here for full T&C